Just when you think Dunkin Donuts can't get any better it does. "Ya, I'll have a Great One Regular with a chocolate glazed donut and a BJ." America Runs on Dunkin indeed. This is what I call customer service at its best. Melissa Redmond was just trying to make her customers happy. Guys working the night shift just trying to get a coffee, stay awake and release some sexual tension. No story here, that's just dam good customer service in my book.